Boutique Manager_Palermo **NEW OPENING**

Settore: / Grande Distribuzione /
Azienda: Tessilform Spa
Data annuncio: 08/02/2019
Sede di lavoro: Palermo


Salary: **Negotiable**

Location: Palermo (Italy)

Reports to: Area Manager

Type of Contract: Permanent

Main duties:

To manage and lead the team ensuring a consistent and exceptional standard of customer service in the brand new Patrizia Pepe Boutique in Palermo.

The Role:

-To be in charge of the general operations of the new Boutique, making sure it runs smoothly, cleanly and meets any budget or sales goals assigned;

-To be responsible for supervising a retail organization's staff, meeting customer needs, planning and coordinating sales, merchandising, and budgeting;

-Complete store operational requirements by scheduling and assigning employees rota;

-Responsible for all employee corrective actions and ensuring any disciplinary actions are handled correctly;

-Monitors all business costs and provides the area team with feedback and analysis on all store KPI's;

-Arrange merchandise on shelves according to popularity and other criteria,

-Approach customers and offer them advice and support on the product to persuade them to buy;

-Monitor shelves inventory and unload new products when needed;

-Operate cash registers and close daily revenues;

-Maintain a clean and orderly environment in the store;

-Provide information and other services such as handling returns of merchandise;

-Great customer service skills and problem-solving;

-Go the "extra mile" to meet targets.

The Candidate:

-Fluency in Italian & English (Written and spoken) is essential,

-Previous demonstrable experience of managing a store and a team of Sales Advisors;

-Retail or Service industry experience preferably within Fashion industries;

-To be able to motivate, manage and lead your team;

-Proven track record in delivering strong business results within a large team, large turnover, and fashion environment,

-Ability to advise customers on smart professional dress and appearance;

-An excellent communicator with customers and a leader for staff & colleagues;

-Possessing great people management skills;

-Good standard of numeracy;

-Strong organisational skills;

-Dynamic and creative.
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